At ModestBeauty.com, we collaborate closely with each designer to respect and uphold their individual return and exchange policies. Below are the details specific to Monolou Return Policy.
Returns: You may request a return within 14 days of delivery. Items must be unworn, unused, unwashed and returned in their original condition, with all original tags, accessories and packaging intact.
Swimwear & Hygiene-Sensitive Items: For hygiene reasons, swimwear and other hygiene-sensitive products cannot be returned once their protective packaging or hygiene seals have been opened or removed.
Personalized Items: Products made or altered specifically according to the customer's individual requirements are not eligible for return.
Damaged or Incorrect Items: If you receive a defective, damaged or incorrect item, please contact ModestBeauty.com as soon as possible so the issue can be reviewed.
Return Shipping: Return shipping costs and applicable fees are subject to the ModestBeauty.com Return and Refund Policy.
Exchanges: Direct exchanges are not available. If you require another size or product, please return the eligible item and place a new order.
More about the Return and Exchange Policy at ModestBeauty.com: https://modestbeauty.com/policies/refund-policy
